Q: Why do I have to move my site? What does website migration include?
A: The web site migration service available at Gose Internet Services (GIS) is completely free of charge and involves moving all your web files, databases and e–mails from your present hosting provider to your new web hosting account with us. We’ll also edit all the configuration settings necessary for your websites to be fully functional on our state–of–the–art cloud hosting platform.Our technicians are fully capable of moving just about any site. With years of practical experience in the industry, they are experts in the specificities of our web hosting platform, our Control Panel and all other widely used Control Panels. For them, transferring a custom–built application with lots of custom libraries is as elementary as moving a plain WordPress–based weblog.
Q: Web site migration sounds like a lot of work. How much time can it take?
A: While we cannot give you a precise time frame, since there are many factors, among them the physical size of the files and databases, the physical location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will try our very best to move your website within 48 hours, and in certain cases – within 24 hours (when the website content is not large).
Q: Do you require anything from me before you start moving my website?
A: We do not need any personal info. We will require, though, the login information for your present hosting account as well as the name of the site that you wish to transfer.
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: Will my website be unavailable during the transfer?
A: While we transfer your site, it will be available both in your hosting account with us and in your account with your previous web hosting provider. When the migration is complete, we’ll ensure that everything is working correctly and that the integrity of your data is not compromised prior to notifying you that the transfer is completed. Then we’ll tell you how to transfer the domain over to your hosting account with us and how to edit the DNS records.
Q: Will my old web hosting provider discover that I’m leaving them?
A: While we move your web content, your web hosting provider won’t be aware of the migration at all. We will never contact them in any way.
Q: Which web hosting providers can you migrate content from?
A: We can migrate your web site from any hosting provider or any Linux–powered web hosting platform as long as we can receive access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we are unable to migrate are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.