Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Response Guarantee

  • Our team of service technicians will try their best to answer to your service demands within approximately 1 hour. If, however, the difficulty you have encountered calls for aid from our Administrators’ =Dept,= we are going to send the ticket to the technician on shift and will submit a reply to tell you.

  • Top quality support service
  • Qualified Tech Assist Service

  • We will be on–line for you 24x7 to deliver information and client support and also to assist you with any trouble that you may have while managing your virtual server. We can easily support all pre–installed apps, including your OS, server management panel (in accordance with the VPS type) and the Web Control Panel produced 100% by our company.

  • Intuitive help center
  • An Informative Help Zone

  • Each part of the Web Control Panel that is available with no charge with your VPS provides you with an internal article base. You will see a variety of in–depth how–to posts and an array of step–by–step video lessons that show all the standard website control duties. You can get access to them by simply clicking the Help or Video keys in the right side of each Control Panel section.