1 hour ticket response
Quick assistance is our most essential task and that is why we have a team of skillful techs who are eager to offer a fast solution to any question that you may have. Simply open your support ticket from your Web Control Panel and we’ll reply within 1 hour in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute technical support ticket response time.
A Top–Notch Tech Support Service
Each member of our help desk team has lots of years of experience in the hosting field and the majority of them have worked for us for at least five years. They are all eager to reply to all your queries in the most professional way possible.
A User–Friendly Help Center Section
Built into the Web Control Panel is an intuitive Help section, which offers a variety of information sources. You can browse through a frequently updated knowledgebase featuring web hosting account management articles and web site administration articles, watch the step–by–step video tutorials or have a glance at the F.A.Q. archive.