Customer Support Channels
A 1–hour Response Guarantee
We provide a 1–hour solution warranty with all our hosting packages, which means that each help request you email is going to be responded to in less than 1 hour maximum. Our support team members are taught to rapidly sort out any issue and to supply you with prompt guidance on any trouble that you may have.
A Top–quality Support Service
Our help support service is provided by a crew of licensed consultants that are able to reply to your inquiry promptly. You can easily speak with the technical support crew by launching a support ticket from your Web Control Panel or by sending us an email message. On working days, you may as well call us on the telephone or make use of the online chat service.
An Intuitive Help Section
If you need help while working on your sites within the Control Panel, you can always click on the Help control key and find your concern in the set of posts that will appear. We have also turned almost all articles and reviews into educational videos. The listing of training videos will load if you click on the Videos press button located in each section.