Service Uptime Guarantee in Hosting
If you buy a hosting plan from our company, we guarantee that your Internet sites are going to be operational no less than 99.9% of the time. We have practically eradicated the web server downtime by using an advanced cloud hosting platform in which individual clusters of web servers handle each individual part of the overall service - files, databases, e-mails, and so forth. In this way, if there is a problem with a web server, the other servers part of the cluster shall simply take over and your internet sites will not be affected in any way. In order to avoid any infrastructure issues, we furthermore have diesel-powered backup generators and several independent Internet providers. Knowledgeable admins monitor the web servers 24/7 to correct any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for each semi-dedicated server plan acquired through our company. You can forget all about about your website being offline for whatever reason since we use a top-notch cloud hosting platform with a custom-built load balancing system. Rather than managing everything on one server and risking one service to take everything down, we have spread the different services among their own sets of servers. In other words, your databases, files, e-mail messages, stats, and so forth, are addressed by different clusters, and so the failure of one server will have no impact on the overall service or on your sites. Several backbone Internet providers and diesel-powered backup generators guarantee that infrastructural problems are not going to affect your sites either. We have software and hardware firewalls as well as an experienced team of administrators to keep track of the incoming and outgoing traffic and to respond to each software issue 24/7.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server plans have a 99.9% uptime guarantee. The stability and availability of the service is ensured by a number of Internet providers and diesel-powered backup generators. We also use new hardware for the physical servers where the VPS accounts are set up to avoid any chance of hardware failure and each and every part has been tested thoroughly. The integrity of your information is guaranteed by using enterprise-level hard drives working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your websites shall be functioning basically without any disruptions. Our competent admins will resolve instantly any software issue that could show up, so even if there's an issue with another VPS server account on the physical server, your VPS will not be affected. The server uptime is listed on our site and not concealed in our Terms of Service simply because we can keep our promise and provide a very reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
If you purchase a dedicated server through our company, we guarantee that it'll be working no less than 99.9% of the time. For a start, your web server will be constructed with new and meticulously tested hardware components and we'll not make any compromises with that. Our data center in the central district of Chicago has powerful diesel backup generators, so even in the case of a power outage your server will still be operational and with a number of redundant Internet service providers, your Internet sites are going to be accessible if there's any online connectivity problem. In case of any unexpected conditions, we've got skilled sysadmins that monitor all servers all the time and they can react promptly to eradicate the problem in a very timely manner. Last in sequence, but not last in importance, our hosting servers have hardware and software firewalls to prevent the unwelcome traffic when it comes to a DDoS attack.