Lots of users who start using their very first hosting account, or switch companies, frequently have enquiries about how particular procedures are performed or experience complications when setting up different things such as e-mails, website settings, and so on. This is why, lots of web hosting companies have prepared documentation with common questions and problems in order to help their clients obtain information swiftly and seamlessly. Consequently, the support staff members can spend more time on real problems that certain clients may be facing, because the solution for the minor things will already be available on the World Wide Web and clients will be able to resolve them without getting in touch with the customer care team. Having detailed documentation is rather important, especially for new users without any past experience whatsoever, since the web hosting service involves an abundance of functions and many people can become confused about what to do. A good information repository can both help you do the things that you want and learn how the hosting service functions in general.

Extensive Online Documentation in Hosting

All hosting that we are offering come with an exhaustive knowledge base where you can find everything you should know about your hosting account. Irrespective of whether you need to set up a new MySQL database, to forward a domain by means of an .htaccess configuration file or to create an email account on your desktop PC or cellular phone, you can simply check our step-by-step help articles and all the info that you need will be there. When you open a given section of the Hepsia Control Panel, you can see articles that are associated with the features that can be accessed through it. In case you wish to see the full archive of articles and get informed about all the functions that Hepsia is offering, or only to read generic information about the hosting service, you can browse through the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our utmost best to cover any difficulty that you might stumble upon, but in case you do not find the information that you need, you can always contact us, as our customer support team members are available 7 days a week.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come with exhaustive online help documentation where you will see info on all the functions that our custom-built Hepsia hosting Control Panel comes with, in addition to solutions to different questions and challenges that you might face. All installation guides offer thorough instructions, so you will not have to worry about overlooking something in case you intend to export a MySQL database, for instance. The troubleshooting articles cover different potential reasons for particular issues and the solution for each and every one of them, so in case you are unable to send emails even though you have the correct SMTP settings, for example, you can swiftly discover what the reason could be and repair the issue with several mouse clicks in your mail client. As Hepsia has quite a lot of features, you’ll be able to find related articles in every single section. If you would like to examine all help articles, click on the Help link, which is located in the upper right-hand side of the page.